Delivery Terms

Cutis Medical offers worldwide delivery, closely monitoring the process at every stage to ensure your order arrives on time and in perfect condition.

A great bonus: For orders over 500 €, we offer free shipping across Europe.

Delivery Methods and Times:

  • Express Delivery (DHL): Reliable and fast delivery. Averages 2–3 days within Europe, and 5–7 days for the USA, Arab countries, and other worldwide destinations.
  • Estonia and the Baltics (Omniva and Itella SmartPOST): Convenient and affordable delivery to parcel machines, allowing you to pick up your order at a time that works best for you.

Estimated Shipping Costs:

  • Standard delivery: 10–15 €
  • Express delivery in Europe: ~ 30 €
  • Express delivery to the USA and Arab countries: ~ 40 €
  • Express delivery to other countries: ~ 50 €
  • Parcel machines (and express taxi) in Estonia: 3–5 €
  • Parcel machines in other Baltic countries: 8–10 €
  • SmartPOST to Finland: 10 €

Order Processing: Standard order processing and packing takes 2–3 business days. If a product is out of stock, processing times may increase (by 3–5 days for items ordered from Europe, and up to 2 weeks for items from Korea). In this case, our managers will contact you to notify you of any possible delays. You can track your package using your tracking number on your country’s local postal service website.

Payment Methods

Cutis Medical accepts payments from any country in the world, providing customers with the most convenient and secure options:

  1. Bank Transfer: A classic and safe method. After placing your order, you will receive all the necessary details to complete the transfer to the company’s bank account.
  2. PayPal: A popular platform for fast and secure international online payments.
  3. Credit Cards (via Stripe): You can instantly pay for your purchase using Visa, MasterCard, or American Express. The Stripe system guarantees the highest level of security for your data.

VAT Information: If you represent a company and have a valid VAT number, you can enter it in a dedicated field during checkout. By doing so, the VAT tax will not be added to your order total.

Frequently Asked Questions

Everything you need to know about the product and billing.

My order hasn’t arrived yet. Where is it?

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Do you deliver on public holidays?

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Do you deliver to my postcode?

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Is next-day delivery available on all orders?

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Do I need to be there to sign for delivery?

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